Support Categories
All FAQs
How Do I Block Annoying Broadcasters?
If you want to stop a broadcaster from popping up in your views, go to the broadcaster’s profile by clicking on their profile picture, then select the OPTIONS menu at…
How do I delete my account?
Please contact Customer Support at support@peeks.social and provide your Peeks Social username.
How do I change my username?
You can change your username in the Android or iOS app once every six months by going to the Settings menu. On Android you can find the Settings menu by…
Where is my tip button?
In some situations on iOS your tip button isn’t visible. You can still tap on the bottom right corner of the screen to activate the tip function. We’re currently resolving…
How do I get a refund?
Please contact Customer Support at support@peeks.social providing your Peeks Social username and the stream name (if applicable) if you would like to request a refund. Please also provide username of…
More Questions or Feedback?
Send us an email at support@peeks.social or feedback@peeks.social and we will get back to you as soon as possible. Customer service is available Monday to Friday during standard business hours (this does not…
iOS Wallet Updates
We have some updates for iOS regarding tipping and paying for streams. Tipping in iOS is now done using Peeks Social Coins. You can buy coins on Peeks Social website….
Am I tipping and receiving real money in Peeks Social?
Yes, all of the money in Peeks Social is REAL! Register for an account to get started!
How do I upload a video?
In the menu go to UPLOAD VIDEO. Select your video and choose a thumbnail. Add your video details, such as title, rating and category, then you are ready to start…
What are the other fees and payout periods?
Fees Table Item Rate Reactivation Fee $20 Impressions 5,000 – 79 Coins 10,000 – 139 Coins 50,000 – 499 Coins * Fees may be subject to change based on special…
What are the platform fees associated with my status level?
Peeks Social Status Levels & Platform Fees Table Stars Platform Fee 0-0.9 70% 1-1.9 60% 2-2.9 50% 3-4.4 39.9% 4.5-5 30%
What is a “Private” Stream?
A private stream allows the broadcaster to select from a list of their followers as to who they want to share their live streams with, these streams are not public….