Support Categories
All FAQs
How do I pay to unlock the stream chat?
You may notice that when you try to chat with a broadcaster while watching a stream, you may be asked to make a purchase before you can chat. To do…
What is a document number when submitting ID?
The document number on a piece of identification is a series of letters and/or numbers that unique to you and your identification.
Is there a limit to likes?
There is a limit to the amount of likes in order to prevent abuse. If users are abusing the like function then they may be limited in the number of…
How do I improve my rating?
User ratings are based on how often you stream and how you are rated by customers on the app. If you would like to improve your ratings please try the…
What is the Offer Box?
The Offer Box allows users to create actionable incentives that can be distributed to viewers of livestreams and archived videos. All users have the ability to connect products or services…
How do I stream from my computer?
1. On your computer, go to peeks.com and log in. 2. In the left sidebar, select the Desktop Streaming option. 3. You’ll be asked to download OBS (https://obsproject.com/download) which is…
How do I add my US or Canadian bank account?
If you reside in the United States or Canada, you can withdraw funds that you’ve earned directly to your bank account. To add a bank account, please follow these steps:…
How do I delete a payment method?
1. Log into the Peeks website at www.peeks.com. 2. Click on your profile picture on the top right of the screen and select My Wallet. 3. Locate the My Payment Methods section…
How do I withdraw to my US or Canadian bank account?
If you reside in the United States or Canada, you can withdraw funds that you’ve earned directly to your bank account. Please follow these steps. Please note these steps assume…
How do I turn off access to my location?
While the Peeks app asks you for permission to access your location, it is not required to use the app. If you have granted access to your location however and…
How do I install the enhanced Android app?
For 18+ content please download our custom Android app by clicking here. You may be asked to grant permission to install. Or You can access exclusive 18+ content by going…
How do referral links work?
Peeks has a referral program that enables another way for existing users to earn coins. You can refer users by sharing your referral link. When users sign up through your…