Support Categories
All FAQs
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Why is my Payment Pending?
Whenever you make a withdrawal request from your wallet, it will first become a pending transaction before posting to your account. Pending Transactions are authorized or submitted items that have…
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How much advertising does a coin get me?
Buy larger coin packages to get a better deal. The current rate is 60 – 100 impressions per coin but may vary with promotions.
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What happens if I don’t use the coins?
Coins stay in your wallet and do not expire. If you decide to close your account, you can contact us to withdraw the value of the remaining coins through our…
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How do I use Peeks coins?
After purchasing a Peeks coin package, you can use the coins to tip Broadcasters or buying Impressions which are used for advertising your products (Offer Box) and your profile (Get…
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How to use impressions?
Use your impression balance to get streams featured on the Peeks Social Network and to purchase Offerbox Ad space for your streams. For example 5000 impressions will ensure that 5000…
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What is the refund policy?
Refund Policy: If you have purchased coins in error, you can contact Peeks Social Support to inquire about a refund as long as none of the coins have been used.
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Why is my payment delayed?
Unfortunately, Payment requests can be delayed due to a high volume of users. There is no risk in losing any money, but you may have to wait up to 3…
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Lost Peeks Social Visa Debit Card? Can’t remember your Card Number?
Email info@berkeleypayment.com
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How Do I Use Peeks Social Visa Debit Card?
Register Validate it via email Move money from your Peeks Wallet to your Debit card Use your Debit card online at retailers
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How Do I Register for a Peeks Social Visa Debit Card?
Login to Peeks website with your Peeks username and password Go to your Wallet Click on Add Peeks Social Debit Card Follow Instructions Validate Card via email
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Peeks Social Visa Debit Fees
The cardholder fees below are activity based and are charged to your prepaid card by the card provider when you perform the following activities: Peeks Social Visa Debit Card Fees…
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How Does Tipping Work?
You need funds to tip broadcasters. Once you have funds, you can tip from your Peeks Social Wallet. You can only tip out your available balance in your wallet.