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Welcome to Peeks Social Support

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All FAQs

  • More Questions or Feedback?

    Send us an email at or and we will get back to you as soon as possible. Customer service is available Monday to Friday during standard business hours (this does not…

  • iOS Wallet Updates

    We have some updates for iOS regarding tipping and paying for streams. Tipping in iOS is now done using Peeks Social Coins. You can buy coins on Peeks Social website….

  • Am I tipping and receiving real money in Peeks Social?

    Yes, all of the money in Peeks Social is REAL! Register for an account to get started!

  • How do I upload a video?

    In the menu go to UPLOAD VIDEO. Select your video and choose a thumbnail. Add your video details, such as title, rating and category, then you are ready to start…

  • What are the other fees and payout periods?

    Fees Table Item Rate Reactivation Fee $20 Impressions 5,000 – 79 Coins 10,000 – 139 Coins 50,000 – 499 Coins * Fees may be subject to change based on special…

  • What are the platform fees associated with my status level?

    Peeks Social Status Levels & Platform Fees Table Stars Platform Fee 0-3 40% 3.1-3.5 30% 3.6-4 25% 4.1-4.5 20% 4.6 15% For subscriptions, a platform fee of 17% is charged…

  • What is a “Private” Stream?

    A private stream allows the broadcaster to select from a list of their followers as to who they want to share their live streams with, these streams are not public….

  • What is the “Paid Broadcast” feature?

    This feature ensures broadcasters monetize from their streams by asking viewers to pay to watch it. The broadcaster can select this feature before or anytime during a live stream by…

  • What is the file size limit for my video upload?

    Currently the maximum file size for uploaded videos is 200MB.

  • Why is it sometimes my animations don’t work?

    Some phones will automatically stop animations and not allow you to stream if your battery is low or in power save mode. We recommend you have at least 30% battery…

  • How do I turn 18+ content on?

    *PLEASE NOTE YOU HAVE TO BE 18+ OR OLDER ON THE APP TO ACCESS 18+ STREAMS* In order to view 18+ content, you must be at least 18 years old….

  • What are the different payment methods?

    *Before you add a payment method, please make sure you have submitted a valid ID. You can do this by signing into your account at and tapping the ‘Submit…